Insights

Field notes on the structural work.

Plain reads on what we keep seeing inside mid-sized professional services firms, and what to do about it.

Field note

When a firm outgrows the model that built it

The structural signs partners tend to read as personnel problems, and what they actually point to.

5 min read →
Article

Decision rights are the quiet tax on partner time

How unclear ownership stalls the work, and what changes once you map who actually decides.

6 min read →
Article

Why technology rarely fixes a structural problem

The new tool, the offsite, the bonus pool, and the operating model underneath that stays the same.

5 min read →

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